I was offered a last-minute opening at a local small outdoor show, so I ordered this canopy, thinking that it would never get to me in time -- I mean, I ordered it on a Wednesday afternoon and needed to put it up on Saturday morning. By Friday morning, I was thinking that I would have to go to a local garden store and just get a large umbrella or something, but on Friday afternoon, as promised, my new canopy was delivered. It was in perfect condition, and I put it up on Saturday morning in less than 10 minutes. It provided lots of shade from the hot sun that morning and afternoon. The wind came up that afternoon with huge gusts, and tents and umbrellas all over the show were being blown over and taking flight, but not my canopy. I had used only two of the four weights, and they held my canopy down perfectly. So in short, with this purchase, I had great customer service, unbelievably fast delivery, and a product that was perfect for my needs. All in all, a great purchase!